Sales and Service
Management

In the digital world today, sales and service play an important role in customer satisfaction and customer retention. GoSaaS can assist you in taking your business towards the road of successful sales and good customer experience

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Do you face these challenges in your businesses?

  • Inaccurate Forecasts

To ensure an accurate forecast of the sales of your business, the sales representative needs to have a single, real-time view of all the aspects of the product. Hence all the major customer insights need to be accumulated on one system with sales information to understand customer needs and sale trends.

  • Disconnected Customer Experience

Business success is dependent on the customer experience. It can be achieved by a streamlined process of centralizing and analyzing key data sources to understand customer demands. Using these results the management team can proactively engage with customers to make their experience worthwhile and build more trusted relationships with them.

  • Lack of Coordination

The lack of coordination between the sales representatives and the operations team can act as a set back for the business. It is highly imperative for both the departments to work in collaboration to understand the customer needs and strategize accordingly as changing demands can have a devastating effect on the overall performance of the business.

 

Explore our solutions


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Product Configurator

Product Configurator helps you mix the right set of products and service deals to attract customers for better sales.

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Design Win

Capture design opportunities, analyze feedback, and generate revenue altogether.

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Service BOM

With Service BOM Management, minimize the chances of errors and time to service the products.

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Field Service

Run a smooth and fast on-site service to ensure a good customer experience.

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