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Integrating Oracle PLM Cloud with Service Systems


What is a PLM system?

A Product Lifecycle Management or (PLM) system starts by helping companies select the right product ideas out of several initial ones. On the same system, design and engineering teams can work on product design & development as well as collaborate with the rest of the supply chain. Once the product is in manufacturing or in usage, quality issues can also be managed throughout its lifecycle.

What are Service systems?

A service system software provides services such as project management, task management, product management, bug tracking, account management, sales forecasting, customer service requests cataloging and much more. 

Why do we need to integrate PLM & Service systems?

  • No need to enter data in both systems - this means more time for R&D and product innovation.
  • If a revision takes place, data us updated in both systems resulting in consistent data in both systems
  • With correct data, no unnecessary supplies are ordered and high labor costs are prevented
  • With collaboration, the final deliverable is likely to meet customer specifications
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