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Assist+ 

Providing directed guidance and help throughout your Agile Product Lifecycle Management experience

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The User Challenges

  • Overwhelmed by new functionality and updates to data fields
  • Risk of going down the wrong path during data entry and updates

Assist+ helps the Agile PLM System user by

  • Providing mouse-over hover (help) text for Agile objects, which include parts, documents and all types of changes for content messages for important objects and edits.
  • Notifying users of changing compliance and regulatory requirements as well as displays warnings, directions or alerts.
  • Capturing the correct data initially, which eliminates further re-dos of approval cycles and safeguards the quality of data in the Agile PLM system.
  • Providing assistance where and when the users need it, tailored to their roles and privileges. No need to switch to other applications for guidance or track down others for help.
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Experience enhanced with

Callouts

Callouts help users view the help easily and efficiently as well as enter in the correct data for various fields:

  • Addition of pictures
  • Large amount of text
  • Videos
Pin

The Pin feature provides the ability to pin and maximize the callout on the bottom right corner of the page, while the user is still able to view callouts of other attributes on hover.

Updated Text Notification

With the Updated Text Notification feature, the user will now be able to know if the Assist+ text being viewed has been recently updated. If the help text for a particular attribute has been updated within a certain time period, (configurable through admin console configuration screen), the notification icon is colored orange.

Data Import/Export

The useful Data Import/Export feature allows the user to port data between servers without a hassle or loss of data/configuration settings.

Help Content

Create Help Content tied to user-roles against all class/sub-class attributes using a rich text editor.

Color Themes

With Assist+ you can set color themes associated with roles within your organization.

Embed External Links

With this feature, you can embed external links to sites, documents, audio, videos, or other content accessible via HTML links.

 
Product Installation & more

Assist+ resides on the Agile Application Server, Web Logic or OAS – no extra infrastructure is required. Installation just takes 30 minutes. Additionally, Assist+:

  • Works seamlessly with the Agile PLM environment without any need for a process extension
  • Has a web-based admin console for configuring help text
  • Supports all major browsers such as IE (8,9 and 10), Chrome, Firefox and Safari
  • Works with all cover page, page 2 and page 3 fields
  • Compatible with Agile 9.3.X

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